RYZE App – Privacy Policy

Hyde Park for Sports Facilities Management and RYZE Sports Club recognizes the importance of your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you sign up, log in, and use the RYZE App.

Information We Collect

Information You Provide:

• Your name
• Credit card and banking details
• Contact information
• Other details you submit while signing up, logging in, or using in-app services

Your information is accessible to our employees, subsidiaries, and contractors for processing payments made via the RYZE App.

Communications:

When you communicate with us via email or phone, we may maintain a record of that communication.

Automatically Collected Information:

• Search history
• Page views
• Date and time of activity
• Navigation behavior
• In-app achievements and visited sections

We use cookies, log files, pixel tags, and tracking technologies to study user navigation and enhance user experience.

How We Use Your Information

• Providing Services: To deliver app features, manage membership status, process in-app payments, and provide customer support.
• Marketing: To send updates, newsletters, and promotional material related to RYZE or third-party services offered within the app.
• Compliance: To meet legal requirements and administrative obligations.
• Preventing Misuse: To investigate illegal activities, fraud, threats, or violations of Terms of Service.

How We Share Your Information

• Service Providers: Payment processors, hosting providers, customer support teams, and auditors.
• Affiliates: Subsidiaries and contractors who comply with this Privacy Policy.
• Business Transfers: During mergers, acquisitions, restructuring, or bankruptcy.
• Legal Requirements: When required by law.
• Protection of Rights: To protect RYZE, its users, and others.
• Aggregated or Anonymized Data: Shared for analytics, research, and marketing.

Payment Information

We do NOT sell, rent, or share credit/debit card details with third parties. Payment data is sent directly to our payment provider through a secure connection.

Cookies, Pixels & Tracking

• Cookies: Help remember logged-in users and personalize content.
• Pixel Tags & GIFs: Track user movement and email interactions.
• Analytics Tools: Internal tools and Google Analytics (subject to their own privacy policies).