Al-Alamia for Real Estate Investment “Hassan Allam Properties” - S.A.E. and KODE Sports Club recognize that your privacy is very important, and we take it seriously. This Privacy Policy outlines how we collect, use, disclose, and share your personal information when you sign up, log in, and use the KODE App.

It applies to Al-Alamia for Real Estate Investment “Hassan Allam Properties” - S.A.E., along with its affiliates, subsidiaries, and contractors (collectively, “we” or “us”). Terms not defined here have the meanings provided in our Terms of Service.

1. The Information We Collect

Information Collection Sources

• Information from signing up, in-app services, and in-app purchases will be collected through the KODE App and third-party service providers.
• Once you sign up/log in to the KODE App, we may collect your name, credit card and banking details, contact information, and other information you provide.

Use and Access to Your Information

• Your name and any other information you submit for the purpose of processing payments for services available on the KODE App will be accessible by our employees, officers, subsidiaries, and contractors solely for handling payments made through the app.

Providing Our Services

• To provide you the services we offer on the KODE App, communicate with you about your membership status, in-app payments made, in-app services used, respond to your inquiries and for other customer service purposes.

Marketing and Promotions

• For KODE related marketing and promotional purposes, such as to send you news and newsletters on the developments of the KODE Club and its academies, or to contact you about information we think may interest you.

Comply with Law

• To comply with legal obligations, as part of our general business operations, and for other business administration purposes.

Prevent Misuse

• Where we believe necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Service or this Privacy Policy.

2. Communications

When you communicate with us via email or phone, we may maintain a record of your communication.

3. Automatically Collected Information About Your Activity

We use cookies, log files, pixel tags, local storage objects, and other tracking technologies to automatically collect information about user activity such as searches, page views, date and time of visit, and other information to study navigation of users on the KODE App. For more information, see the “Cookies, Pixels and Tracking” section below and our Cookie Policy.

4. How We Use Your Information

• We do not sell your personal data to third parties. KODE uses the information we collect to provide and improve our services.

5. Payment Information

• All credit/debit card details and personally identifiable information will NOT be sold, shared, rented, or leased to any third parties.
• If you make a payment for any products or services on the KODE App, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

6. How We Share Your Information

• We may share your information with third party service providers who perform services for us, such as payment processors, hosting providers, auditors, advisors, consultants, customer service and support providers.
• We may disclose or transfer information as part of any merger, sale, or restructuring of our business.
• We may disclose your information if we are required to do so by law or to protect our rights and property.
• We may share aggregated or de-identified information for research and analytics purposes.

7. Cookies, Pixels, and Tracking

• Cookies allow us to remember users who are logged in, understand usage, and display personalized content and targeted ads.
• Pixels are tiny graphics used to track user movements and personalize content. We also use them in emails to know when messages are opened or forwarded.
• Analytics tools such as Google Analytics may be used to study usage patterns and performance.

8. Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on the KODE App and notify users when material changes occur.

Contact Us

If you have any questions about our practices or this Privacy Policy, please contact us at: info@kodeclubs.com